Scam Victims who Wired Money through Western Union can Request Restitution
If you or a loved one were the victim of a scam that involved sending money through Western Union, you may be able to get some of your money back.
On January 19, 2017, Western Union admitted that it had violated The Bank Secrecy Act and anti-fraud statutes by processing hundreds of thousands of transactions for Western Union agents and others involved in an international consumer fraud scheme. As part of the scheme, scammers contacted victims and falsely posed as family members in need, or promised prizes or job opportunities. The fraudsters directed the victims to send money through Western Union to help their relative or claim their prize.
If you believe you were a victim of the fraud described above and you made a wire transfer through Western Union between January 1, 2004 and January 19, 2017, you may be able to get some of your money back.
In order to request a payment, you must submit a Claim Form along with any available supporting documentation. You should upload – or send copies of – all receipts or transfer send forms you have. Give as many details as you can remember about the transfer. If you don’t have documentation, you can still complete the form – just give as much information as you have.
A) If you already reported your fraud loss to Western Union, the FTC, or another agency, you might get a claim form in the mail. Over 500,000 petitions have been mailed to identified victims. The claim form can be filed online or by mail, using the Claim ID and Pin included on the letter.
B) If you didn’t already report your loss, or you don't get a claim form in the mail, go online to file your claim. Start at www.FTC.gov/WU to get to the claims website. If you do not have receipts, check credit card statements or bank records to see if the number is either of those places.
If you have questions, please call our Elder Rights Center at 561-684-5885 x59230