Scam of the Month 





"Can You Hear Me?" Scam Calls



Your phone rings. You do not recognize the number on the caller ID. You answer the phone and someone asks, “Can you hear me?”


You have two choices: respond or hang up the phone. You should hang up immediately.


The “Can you hear me?” scam tricks you into saying the word “yes” over the phone. The scammer asks whether you can hear them and then records your voice saying “yes.” The scammer can now use the recording of your voice to authorize fraudulent charges.


This scam and other phone scams are common throughout Florida, but there are many ways you can protect yourself.


What to Do After Receiving a Scam Call

  1. File a complaint with the Florida Office of Financial Regulation online or by calling 850-487-9687.
  2. File a complaint with the U.S. Federal Trade Commission online or by calling 1-877-382-4357.
  3. Report the incident to your local police department.


How to Protect Yourself from Future Scam Calls

  • Do not answer a call if you do not recognize the number.
  • If you have already answered, hang up the phone immediately!
  • Do not speak to the scam caller.
  • Do not press any buttons on your phone, such as “press 0 to speak to a live operator” or “press 1 to be removed from this calling list.”
    • If you respond at all, you may be added to scam calling lists and receive even more scam calls.
  • Add yourself to the Do Not Call registry online or by calling 1-888-382-1222. If you get calls after adding yourself to the Do Not Call registry, the callers are likely scammers.



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