Area Agency On Aging

Helpline

866-684-5885

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Helpline

866-684-5885

Assisting seniors, adults with a disabilities and their caregivers

- The Helpline uses Florida Relay 711 for deaf, hard of hearing, or speech impaired individuals -

To find assistance outside of our service area, use the Eldercare Locator

If you are looking for assistance with:

In-Home Services	To apply for services call the Helpline 866-684-5885 Learn about State Medicaid Managed Care Program Learn about Programs Administered by the Area Agency on Aging

	To schedule an appointment with a SHINE counselor call 866-684-5885 For Prescrition Drug / Medicare Premium Assistance call 866-684-5885 to schedule an appointment with a SHINE counselor Frequently asked Medicare Questions Learn about SHINE

Information and Referral Services	To talk to a specialist call the Helpline 866-684-5885 Search for Community Resources Locate a Meal Site near you Request Information

Businesses and Professionals	To refer a client, please submit a Referral for Initial Intake form. To be listed in the Helpline’s Resource Database, contact Yokasta Gutierrez at YGutierrez@YourADRC.org for more information. Click here to see if your agency or organization meets the Department of Elder Affairs’ database Inclusion Criterion.

See 'Our Storybook' for stories and letters of actual clients that have been helped by our Helpline.

The Quality Measures for the Helpline Center of Excellence for 2018 are available for review.

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