New Scam Alert: Bank Card Pickup Scam

October 1, 2019

New Scam Alert: Bank Card Pickup


There’s a new scam in town. Our Elder Rights Center has received several reports of this scam, and we urge you to share this information with your loved ones so we can all avoid falling victim.


The scam goes like this: Someone calls you and says they are with your bank or credit card company. They say there has been fraud or suspicious activity on your account. They say they will be deactivating your card and will come to your house to pick up the old card for disposal. Soon after the call, a person shows up on your doorstep to collect your bank card or credit card. Then, they go on a spending spree and rack up a mountain of charges on your card.


This scam is especially concerning because a real person comes to your home. If this happens to you or someone you know, call the police right away. You can also report the scam to the Florida Attorney General’s Fraud Hotline at 1-866-966-7226.



To protect yourself from phone scams:

  1. Do not answer the phone if the Caller ID shows a number you do not recognize. If it is a legitimate call from a legitimate business, they will leave a message.
  2. If you do answer, even if a call sounds legitimate, hang up right away. Then, pull your card out of your wallet and call your bank or credit card company at the phone number listed on your card to confirm whether the call was genuine.
    • Similarly, do not call back a number that someone gives you in a phone call or leaves on your voicemail. Only call back using a phone number you know is legitimate.
  3. Never give out or confirm your personal information to someone who calls you. Only give your information out when you made the call to a number you know.



To learn more about scams, visit

Copyright © 2020 All Rights Reserved